Unmet wishes: A multimodal interaction analysis of the rejection of choice in assisted shopping interactions

In the field of health communication, it is increasingly important to understand interactional management free choice and demands (good) care, especially in situations where these two objectives conflict with each other. a multimodal interaction analysis video recordings, this article examines decision-making processes which caretaker refuses retrieve requested object for woman living acquired brain injury during their weekly shopping trip. The describes both sequential unfolding assisted interactions interplay resources used by participants. demonstrates how made available, despite communication impairments, participants deal potential loss face resulting from caretaker’s rejections.